FAQs
- Delivery takes 3–5 working days worldwide.
- Once your order is dispatched, you’ll receive a tracking link via email so you can follow its journey in real time.
No problem. We offer a 30-day return policy from the day your item arrives. If you’re not 100% satisfied, simply contact our support team and we’ll guide you through the return process.
Yes! Once your order ships, you’ll receive an email with a tracking number and a link to follow your delivery every step of the way.
You can reach us by using the chat feature on our website for instant assistance or by emailing us at info@velanoworld.com, and we’ll respond promptly!