FAQs

How much is the shipping fee?

The shipping fee varies from product to product. At times, there will be discounts and special promos. Check on the particular product for the shipping fee and always be updated with our promos and discounts on our various social media outlets.

 

Do you have free shipping?

YES! As we’ve said, we have some promos and discounts with our products. At special times, we will offer free shipping for our products. Also, we will have items for FREE and all you need to pay is the shipping. Check out our announcement on our homepage or on our social media outlets.

  

When will my order arrive?

There is no definite and fixed number of days for the arrival of the product. It will depend on the size/type of the product. Please allow around 7 - 14 Days for the product to arrive to you.

 

Can I cancel my order once it is placed?

As soon as you place your order, we immediately process it in our inventory so unfortunately, you cannot cancel placed orders. Be sure that you are 110% sure about purchasing the product before proceeding to checkout.

 

Do you have a return policy?

Please refer to the Terms & Condition page for our return policy and for other concerns.

 

Where can I contact you in case of concerns with the products?

You can reach us by sending us an e-mail on our Contact Page or sending us a message on our social media outlets.

 

FAQs on personalised cases

Q: What type of protection does this case offer?

  • The case provides full protection against shocks, drops, dirt, and scratches, ensuring your phone stays safe from everyday wear and tear.

Q: Will the case make my phone bulky?

  • No, the cases are designed to be lightweight and slim, preserving the sleek look of your phone without adding unnecessary bulk.

Q: Is the case easy to clean?

  • Yes, the case is fully washable, so you can easily clean it and keep it looking like new.

Q: Can I personalize this case?

  • Absolutely! You can customise the case with a personal name and colour to give your phone a unique touch.

Q: Does this case fit all phone models?

  • The cases are available for various popular phone models, ensuring a snug fit and full functionality. Check our product listings for compatibility with your device.